Apizee Diag Help Desk : Customer video assistance solution
Apizee Diag Help Desk: in summary
Apizee Diag Help Desk is a remote assistance solution specifically designed for support and contact centers. Our solution is installation-free and allows your employees to assist a user, for example, with a breakdown or a technical problem. The assistance is done entirely remotely by sending a link by sms or email in order to realize a remote assistance. A simple link is enough for your collaborator to treat and solve the problem quickly, as soon as the first request is made by the customer. Collaborative tools are available on the platform in order to exchange files or to give instructions to the user.
Apizee Diag Help Desk will offer you the possibility to show and accompany the user in his environment with the assistance of a remote expert. You will thus be able to reduce your costs and avoid travelling to your customers.
Its benefits
Increase the rate of resolution at the first intervention
Improving the satisfaction rate
Reduce your operational costs
GDPR
Apizee Diag Help Desk: its rates
Standard
Rate
On demand
Clients alternatives to Apizee Diag Help Desk
Efficiently manage tasks with this software's intuitive interface and powerful tools. Streamline teamwork and boost productivity with ease.
See more details See less details
With this task management software, you can easily assign and track tasks, set deadlines, and collaborate seamlessly with your team. Its user-friendly interface and advanced features make it the perfect solution for businesses of all sizes.
Read our analysis about HiverBenefits of Hiver
Email Delegation and Tracking
Shared Inbox for Team Collaboration
Enhanced Customer Support and Feedback Management
To Hiver product page
Boost productivity with a powerful team communication tool that integrates with your favourite apps. Share files and collaborate in real-time.
See more details See less details
Stay connected with your team no matter where you are. Create channels for different projects, departments or clients. Customise notifications to stay informed. Access a searchable archive of all your conversations.
Read our analysis about SlackTo Slack product page
Manage your customer relationships with ease using this cloud-based software. Track interactions, set reminders, and get real-time notifications.
See more details See less details
With this CRM software, you can easily organise your contacts, view communication history, and collaborate with your team. It also offers customisable fields and integrations with popular tools.
Read our analysis about Capsule CRMTo Capsule CRM product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.