search Where Thought Leaders go for Growth

Crisp : Innovative Live Chat Solution for Enhanced Customer Support

Crisp : Innovative Live Chat Solution for Enhanced Customer Support

Crisp : Innovative Live Chat Solution for Enhanced Customer Support

star star star star star-half-outlined
4.6
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Crisp: in summary

Crisp is an insightful live chat software tailored for businesses aiming to enhance their customer engagement. Perfect for small to medium-sized enterprises, it offers real-time conversation capabilities and an intuitive knowledge base. Key features include a multi-channel inbox and robust chatbot automation.

What are the main features of Crisp?

Seamless Multi-Channel Inbox

With Crisp, businesses can manage all customer interactions from a single, unified inbox. This feature streamlines communication and enhances user experience.

  • Unified communication: Consolidate messages from email, social media, and chat.
  • Efficiency: Quickly respond to customers without switching platforms.
  • Collaboration: Team members can work together on resolving customer queries.

Advanced Chatbot Automation

Leverage Crisp’s chatbot feature to automate repetitive tasks and responses, allowing your support team to focus on more complex inquiries.

  • Round-the-clock support: Provide instant, automated responses to common queries 24/7.
  • Cost-effective: Reduce the need for an extensive support team.
  • Customisable workflows: Tailor bot responses to match your business needs.

Comprehensive Knowledge Base

Crisp offers a robust knowledge base feature that helps businesses reduce the burden on customer support by allowing users to find answers independently.

  • Self-service: Empower customers to find solutions with ease.
  • Searchable: Easily navigate a library of resources with powerful search capabilities.
  • Detailed analytics: Gain insights into customer behaviour and common queries.
Providing businesses with the tools needed to bolster customer satisfaction, Crisp's multi-faceted approach to communication redefines client engagement in today’s fast-paced digital landscape.
Crisp - Screenshot 1 Crisp - Screenshot 1
Crisp - Screenshot 2 Crisp - Screenshot 2
Crisp - Screenshot 3 Crisp - Screenshot 3
Crisp - Screenshot 4 Crisp - Screenshot 4
Crisp - Screenshot 5 Crisp - Screenshot 5

Crisp: its rates

Basic

Free

Pro

€25.00

/month /unlimited users

Unlimited

€95.00

/month /unlimited users

Clients alternatives to Crisp

Service Cloud

Customer Service Software to Build Customer Loyalty

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.

chevron-right See more details See less details

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

monday service

AI-powered Easy-to-use Ticketing System for Great Service

star star star star star-half-outlined
4.6
Based on 180 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer interactions with efficient ticketing, automated responses, and analytics. Enhance support team collaboration for improved service delivery.

chevron-right See more details See less details

monday service offers a comprehensive suite of features designed to optimise customer support. The platform includes an intuitive ticketing system to manage inquiries effectively, automated response capabilities to ensure faster resolution times, and robust analytics tools for performance tracking. Additionally, it fosters seamless collaboration among support team members, enabling them to work together efficiently to deliver exceptional service and enhance overall customer satisfaction.

Read our analysis about monday service
Learn more

To monday service product page

Mobile Service Cloud

The omnichannel Customer Service solution

No user review
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Customer support solution for businesses. Ticket management, live chat, FAQs, process automation.

chevron-right See more details See less details

Mobile Service Cloud is a complete customer support platform. It offers support ticket management, live chat, FAQs and process automation features. Companies can streamline their customer service by centralising all customer interactions on a single platform.

Read our analysis about Mobile Service Cloud
Learn more

To Mobile Service Cloud product page

See every alternative

Customer reviews about Crisp

star star star star star-half-outlined
4.6
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.