sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

Ellevo Next : Advanced IT Support Management Software

Ellevo Next : Advanced IT Support Management Software

Ellevo Next : Advanced IT Support Management Software

No user review

Ellevo Next: in summary

Ellevo Next is an innovative IT support management software designed for businesses striving to enhance their service delivery. Catering to IT departments and service desks, Ellevo Next offers cutting-edge features like automated workflows, detailed reporting, and seamless ticket management to streamline operations.

What are the main features of Ellevo Next?

Automated Workflows

Improve efficiency with Ellevo Next's automated workflows feature, designed to simplify your IT processes.

  • Automatically assign tasks and tickets based on predefined rules.
  • Reduce manual intervention and errors with smart automation.
  • Enhance productivity by freeing up valuable employee time.

Detailed Reporting

Gain insights into your IT operations with Ellevo Next's detailed reporting.

  • Access customisable reports that reflect key performance metrics.
  • Identify trends and patterns to make informed decisions.
  • Monitor service levels and improve customer satisfaction.

Seamless Ticket Management

Streamline your IT support with Ellevo Next's seamless ticket management.

  • Track and resolve issues efficiently with a centralised system.
  • Maintain communication with users through integrated messaging.
  • Ensure timely resolution and closure of tickets.

Ellevo Next: its rates

Basic

US$24.00

/month /user

Advanced

US$39.00

/month /user

Enterprise

US$49.00

/month /user

Clients alternatives to Ellevo Next

Hiver

The Modern AI Customer Service Platform

star star star star star-half-outlined
4.6
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from US$25.00 /month

Efficiently manage tasks with this software's intuitive interface and powerful tools. Streamline teamwork and boost productivity with ease.

chevron-right See more details See less details

With this task management software, you can easily assign and track tasks, set deadlines, and collaborate seamlessly with your team. Its user-friendly interface and advanced features make it the perfect solution for businesses of all sizes.

Read our analysis about Hiver

Benefits of Hiver

check Intuitive interface that drives fast adoption.

check Users get 24/7 human-led support across all plans at no extra cost.

check AI capabilities built across the entire support lifecycle.

Learn more

To Hiver product page

Freshdesk

Customer experience and service simplified thanks to AI

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from US$15.00 /month

Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.

chevron-right See more details See less details

Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

Read our analysis about Freshdesk

Benefits of Freshdesk

check Ergonomic interface available in 20 languages

check Easy-to-use with personalised support

check Secure storage (TRUSTe, GDPR, ISO 27001)

Learn more

To Freshdesk product page

Service Cloud

Customer Service Software to Build Customer Loyalty

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.

chevron-right See more details See less details

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

See every alternative

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.