Frontapp offers a comprehensive communication hub designed to streamline team interactions and enhance productivity. Ideal for customer support teams, it features collaborative email management, shared inboxes, and robust integration capabilities. Stand out with unparalleled transparency and workflow efficiency.

What are the main features of Frontapp?

Collaborative Email Management

Empower your team with Frontapp's collaborative email management features. Offer seamless communication across departments with shared efforts.

• Shared Inboxes: Manage group emails with ease, keeping everyone on the same page.
• Internal Notes: Add context to conversations with private comments visible only to your team.
• Assign and Tag: Direct questions to the right team member and classify emails efficiently.

Advanced Integrations

Boost your team's efficiency with Frontapp's wide range of integrations. Connect with tools already in use for a unified workflow.

• App Integrations: Seamlessly link with CRM, chat, and project management tools.
• Custom API: Tailor the system to fit your specific business needs with a versatile API.
• Automation Rules: Streamline repetitive tasks with automated processes, reducing manual workload.

Unified Communication Channels

Centralise all your communication channels in one place with Frontapp. Improve response times and customer satisfaction through organised interactions.

• Multi-channel Support: Handle emails, social media, chats, and SMS in one platform.
• Team Collaboration: Allow team members to collaborate on responses for consistent and informed communication.
• Intuitive Interface: Keep communications simple and effective with easy navigation.