search Where Thought Leaders go for Growth

iAdvize : The Conversational platform

iAdvize : The Conversational platform

iAdvize : The Conversational platform

star star star star star-half-outlined
4.2
Based on 95 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

iAdvize: in summary

iAdvize is a conversational platform that brings a profitable human touch to the digital experience at scale.

The Conversational Platform

 iAdvize is a conversational platform that allows more than 2,000 brands in 100 countries to bring a profitable human touch to the digital experience at scale, using a blend of human touch and artificial intelligence. We connect customers with experts available 24/7 via messaging.

iAdvize is a ‘Gartner Cool Vendor’ certified platform that generates value for brands such as Disney, TUI, L’Oréal, Nespresso. In 2019, a Forrester study proved that a 64% ROI can be achieved.

Advantages of iAdvize

iAdvize allows you to significantly increase business performance by exploiting the following features:

  • Independent experts guarantee you the possibility to answer all possible questions without having to hire and train more employees;
  • Automatic question detection prevents you from letting an Internet user interested in your products leave;
  • iAdvize reduces the boundary between people and technology;
  • Managing customer relationships allows you to engage potential customers and convert them into ambassadors.
iAdvize - Measure and optimize your business performance by following your KPIs iAdvize - Measure and optimize your business performance by following your KPIs
iAdvize - Start a conversation with your customers in real time across all channels via a single platform iAdvize - Start a conversation with your customers in real time across all channels via a single platform
iAdvize - Call upon iBBU, the first on-demand sales force to meet your clients on evenings and weekends. iAdvize - Call upon iBBU, the first on-demand sales force to meet your clients on evenings and weekends.
iAdvize - Automate some of your customer service and your qualifying Leads iAdvize - Automate some of your customer service and your qualifying Leads
iAdvize - Choose the best contact channel based on your target and then by urging the messaging. iAdvize - Choose the best contact channel based on your target and then by urging the messaging.

iAdvize: its rates

Standard

Rate

On demand

Clients alternatives to iAdvize

Service Cloud

Customer Service Software to Build Customer Loyalty

star star star star star-half-outlined
4.4
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €75.00 /month

Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.

chevron-right See more details See less details

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

Read our analysis about Service Cloud

Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

Learn more

To Service Cloud product page

GoContact

Efficient Contact Centre Solutions for All Businesses

star star star star star
5.0
Based on 2 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
check-circle Free demo

Pricing on request

Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.

chevron-right See more details See less details

GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.

Read our analysis about GoContact
Learn more

To GoContact product page

monday service

AI-powered Easy-to-use Ticketing System for Great Service

star star star star star-half-outlined
4.6
Based on 180 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer interactions with efficient ticketing, automated responses, and analytics. Enhance support team collaboration for improved service delivery.

chevron-right See more details See less details

monday service offers a comprehensive suite of features designed to optimise customer support. The platform includes an intuitive ticketing system to manage inquiries effectively, automated response capabilities to ensure faster resolution times, and robust analytics tools for performance tracking. Additionally, it fosters seamless collaboration among support team members, enabling them to work together efficiently to deliver exceptional service and enhance overall customer satisfaction.

Read our analysis about monday service
Learn more

To monday service product page

See every alternative

Customer reviews about iAdvize

star star star star star-half-outlined
4.2
Based on 95 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.