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LiveZilla : Enhance Customer Engagement with Live Chat Software

LiveZilla : Enhance Customer Engagement with Live Chat Software

LiveZilla : Enhance Customer Engagement with Live Chat Software

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5.0
Based on 1 reviews
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LiveZilla: in summary

LiveZilla is designed for businesses seeking to elevate customer support with live chat solutions. It targets small to medium enterprises, offering real-time interaction, seamless integration, and robust data analytics. Stand out with enhanced customer engagement and efficient communication.

What are the main features of LiveZilla?

Real-time Customer Support

Delivering instant assistance to your customers, LiveZilla ensures no query goes unanswered. Live chat empowers your support team to respond promptly, enhancing the overall customer experience and satisfaction.

  • Multi-channel chat enables support through various platforms.
  • Instant message alerts keep agents notified of incoming requests.
  • Customisable chat windows provide a tailored user experience.

Seamless Integration

LiveZilla integrates effortlessly with existing systems, streamlining operations and reducing the learning curve. Supporting a range of platforms, it fits right into your business environment with minimal disruption.

  • API connectivity allows integration with popular CRM tools.
  • Plug-and-play compatibility with web technologies.
  • Third-party service support for extended functionalities.

Robust Data Analytics

Empower your business decisions with comprehensive analytics. LiveZilla's data-driven insights help you optimise customer service strategies, leading to more informed decision-making.

  • Visitor statistics tracking provides valuable insights into customer behaviour.
  • Performance reports enable monitoring of support efficiency.
  • Conversion tracking helps measure chat efficacy on sales.
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LiveZilla: its rates

Standard

Rate

On demand

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FIXEE offers an efficient system for managing customer queries through ticket management, which ensures no request goes unanswered. The software features robust analytics to track service performance and user satisfaction. Automated response functionalities help expedite replies, while multi-channel support allows businesses to engage customers across different platforms seamlessly, enhancing the overall experience and responsiveness of customer service teams.

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Benefits of FIXEE

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Freshdesk

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

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Benefits of Freshdesk

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GoContact

Efficient Contact Centre Solutions for All Businesses

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close-circle Free trial
check-circle Free demo

Pricing on request

Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.

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GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.

Read our analysis about GoContact
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Customer reviews about LiveZilla

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5.0
Based on 1 reviews
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