Needle : Comprehensive Human Resource Management Solution
Needle: in summary
Needle is designed for HR teams seeking an all-in-one solution to streamline operations. Tailored for mid-sized to large companies, it offers advanced analytics, seamless payroll integration, and robust employee engagement tools to enhance productivity and workplace morale.
What are the main features of Needle?
Advanced Analytics
Needle empowers HR departments with its comprehensive data analytics capabilities, allowing informed decision-making
- Generate custom reports to track employee performance and engagement
- Utilise predictive analytics for workforce planning
- Integrate data from multiple sources for a holistic view
Seamless Payroll Integration
Ensure your payroll processes run smoothly with Needle's effortless payroll integration tools.
- Automate payroll calculations and tax filings
- Ensure timely salary disbursement and compliance
- Easily sync employee attendance and leave data
Robust Employee Engagement Tools
Improve workplace satisfaction with Needle's effective employee engagement features.
- Conduct regular surveys to gather employee feedback
- Implement recognition programs to boost morale
- Facilitate internal communication with integrated platforms
Needle: its rates
Standard
Rate
On demand
Clients alternatives to Needle
Efficient ticket management, robust analytics, automated responses, and multi-channel support streamline customer interactions.
See more details See less details
FIXEE offers an efficient system for managing customer queries through ticket management, which ensures no request goes unanswered. The software features robust analytics to track service performance and user satisfaction. Automated response functionalities help expedite replies, while multi-channel support allows businesses to engage customers across different platforms seamlessly, enhancing the overall experience and responsiveness of customer service teams.
Read our analysis about FIXEEBenefits of FIXEE
Level 1 AI 24/7 (Email, WhatsApp, Chat)
Centralized, traceable conversations (auto ticketing)
Interactive video assistance for remote resolution
Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.
See more details See less details
Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.
Read our analysis about FreshdeskBenefits of Freshdesk
Ergonomic interface available in 20 languages
Easy-to-use with personalised support
Secure storage (TRUSTe, GDPR, ISO 27001)
Offers advanced call routing, real-time analytics, and multi-channel communication for efficient customer interaction management.
See more details See less details
GoContact provides a comprehensive suite of tools designed to enhance customer service operations. With features such as advanced call routing, agents can efficiently manage incoming calls, ensuring customers reach the right departments quickly. Real-time analytics empower supervisors to monitor performance and make data-driven decisions, while multi-channel communication supports varied interactions across voice, email, chat, and social media platforms. This integration leads to improved overall customer satisfaction.
Read our analysis about GoContact Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.