sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

sparkles
mic square

close The more precise your question, the better our AI can answer it (several lines with shift + enter).
Appvizer's AI guides you in the use or selection of enterprise SaaS software.

ServiceMax : Optimise Field Service Management Efficiency Effortlessly

ServiceMax : Optimise Field Service Management Efficiency Effortlessly

ServiceMax : Optimise Field Service Management Efficiency Effortlessly

star star star star star-half-outlined
4.3
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Are you the publisher of this software? Claim this page

ServiceMax: in summary

ServiceMax is a leading solution for companies seeking to streamline field service operations. Designed for industries such as manufacturing and healthcare, it offers robust scheduling tools, real-time analytics, and seamless communication features that distinguish it from competitors in the field.

What are the main features of ServiceMax?

Efficient Scheduling and Dispatch

Enhance your field service operations with ServiceMax's powerful scheduling and dispatch features, allowing you to maximise workforce productivity.

  • Automated scheduling for optimal resource allocation
  • Real-time technician location tracking
  • Dynamic dispatch to handle last-minute changes

Comprehensive Real-Time Analytics

Leverage advanced analytics capabilities to gain insights into your field operations and drive data-informed decisions.

  • Customisable dashboards for at-a-glance insights
  • Advanced forecasting tools to predict service demand
  • Performance tracking for continuous improvement

Seamless Communication and Collaboration

Facilitate effective communication between field technicians and office staff with ServiceMax's integrated communication tools.

  • In-app messaging for instant updates
  • Service history access for informed decision-making
  • Customer portal for enhanced client interactions
Through innovation and meticulous design, ServiceMax stands as an indispensable asset in any field service manager's toolkit.
ServiceMax - ServiceMax-screenshot-0 ServiceMax - ServiceMax-screenshot-0
ServiceMax - ServiceMax-screenshot-1 ServiceMax - ServiceMax-screenshot-1
ServiceMax - ServiceMax-screenshot-2 ServiceMax - ServiceMax-screenshot-2
ServiceMax - ServiceMax-screenshot-3 ServiceMax - ServiceMax-screenshot-3
ServiceMax - ServiceMax-screenshot-4 ServiceMax - ServiceMax-screenshot-4

ServiceMax: its rates

standard

Rate

On demand

Clients alternatives to ServiceMax

Freshdesk

Customer experience and service simplified thanks to AI

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Paid version from US$15.00 /month

Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.

chevron-right See more details See less details

Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

Read our analysis about Freshdesk

Benefits of Freshdesk

check Ergonomic interface available in 20 languages

check Easy-to-use with personalised support

check Secure storage (TRUSTe, GDPR, ISO 27001)

Learn more

To Freshdesk product page

monday service

AI-powered Easy-to-use Ticketing System for Great Service

star star star star star-half-outlined
4.6
Based on 180 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
close-circle Free trial
close-circle Free demo

Pricing on request

Streamline customer interactions with efficient ticketing, automated responses, and analytics. Enhance support team collaboration for improved service delivery.

chevron-right See more details See less details

monday service offers a comprehensive suite of features designed to optimise customer support. The platform includes an intuitive ticketing system to manage inquiries effectively, automated response capabilities to ensure faster resolution times, and robust analytics tools for performance tracking. Additionally, it fosters seamless collaboration among support team members, enabling them to work together efficiently to deliver exceptional service and enhance overall customer satisfaction.

Read our analysis about monday service
Learn more

To monday service product page

Zoho Desk

Transform Your Customer Service with Contextual Awareness

star star star star star-half-outlined
4.5
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
check-circle Free version
check-circle Free trial
check-circle Free demo

Paid version from €7.00 /month

Automate customer support with an all-in-one solution. Streamline communication, track issues and resolve tickets efficiently.

chevron-right See more details See less details

With a centralised dashboard and customisable workflows, Zoho Desk helps teams collaborate and prioritise tasks. Advanced analytics and AI-powered tools provide insights to improve customer satisfaction.

Read our analysis about Zoho Desk

Benefits of Zoho Desk

check Supercharge your team with contextual AI

check Manage tickets and everything else in one place

check Empower every agent to delight every customer

Learn more

To Zoho Desk product page

See every alternative

Customer reviews about ServiceMax

star star star star star-half-outlined
4.3
Based on +200 reviews
info-circle-outline
Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

Appvizer Community Reviews (0)
info-circle-outline
The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.

Write a review

No reviews, be the first to submit yours.