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SnapEngage : Enhance Customer Interaction with Live Chat Solutions

SnapEngage : Enhance Customer Interaction with Live Chat Solutions

SnapEngage : Enhance Customer Interaction with Live Chat Solutions

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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SnapEngage: in summary

SnapEngage offers dynamic live chat solutions designed to elevate customer service experiences for businesses of all sizes. With seamless integration and AI-driven chatbots, SnapEngage empowers companies to engage visitors proactively, ensuring quick assistance and improved satisfaction.

What are the main features of SnapEngage?

Real-Time Customer Engagement

SnapEngage provides seamless real-time communication to enhance customer experience on your website.

  • Proactive chat invitations to engage visitors at the right moment.
  • Co-browsing functionality for guided customer support.
  • Custom chat forms to capture pre-chat information efficiently.

Intelligent Chatbot Integration

Integrate AI-driven chatbots to streamline customer interactions and reduce response times.

  • 24/7 automated responses to common queries for continuous support.
  • Flexible bot workflows tailored to your business needs.
  • Seamless handover to human agents for complex issues.

Diverse Platform Integrations

Connect your live chat with a multitude of platforms to maximise efficiency.

  • Integration with popular CRMs for streamlined customer data management.
  • Compatibility with help desk solutions to improve ticket resolution rates.
  • Social media integration to capture leads across different channels.
SnapEngage - SnapEngage-screenshot-0 SnapEngage - SnapEngage-screenshot-0

SnapEngage: its rates

standard

Rate

On demand

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Customer reviews about SnapEngage

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4.5
Based on +200 reviews
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