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SnapEngage : Enhance Customer Interaction with Live Chat Solutions

SnapEngage : Enhance Customer Interaction with Live Chat Solutions

SnapEngage : Enhance Customer Interaction with Live Chat Solutions

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.

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SnapEngage: in summary

SnapEngage offers dynamic live chat solutions designed to elevate customer service experiences for businesses of all sizes. With seamless integration and AI-driven chatbots, SnapEngage empowers companies to engage visitors proactively, ensuring quick assistance and improved satisfaction.

What are the main features of SnapEngage?

Real-Time Customer Engagement

SnapEngage provides seamless real-time communication to enhance customer experience on your website.

  • Proactive chat invitations to engage visitors at the right moment.
  • Co-browsing functionality for guided customer support.
  • Custom chat forms to capture pre-chat information efficiently.

Intelligent Chatbot Integration

Integrate AI-driven chatbots to streamline customer interactions and reduce response times.

  • 24/7 automated responses to common queries for continuous support.
  • Flexible bot workflows tailored to your business needs.
  • Seamless handover to human agents for complex issues.

Diverse Platform Integrations

Connect your live chat with a multitude of platforms to maximise efficiency.

  • Integration with popular CRMs for streamlined customer data management.
  • Compatibility with help desk solutions to improve ticket resolution rates.
  • Social media integration to capture leads across different channels.
SnapEngage - SnapEngage-screenshot-0 SnapEngage - SnapEngage-screenshot-0

SnapEngage: its rates

standard

Rate

On demand

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FIXEE offers an efficient system for managing customer queries through ticket management, which ensures no request goes unanswered. The software features robust analytics to track service performance and user satisfaction. Automated response functionalities help expedite replies, while multi-channel support allows businesses to engage customers across different platforms seamlessly, enhancing the overall experience and responsiveness of customer service teams.

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Freshdesk

Customer experience and service simplified thanks to AI

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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.

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Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

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Benefits of Freshdesk

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monday service

AI-powered Easy-to-use Ticketing System for Great Service

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4.6
Based on 180 reviews
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Pricing on request

Streamline customer interactions with efficient ticketing, automated responses, and analytics. Enhance support team collaboration for improved service delivery.

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monday service offers a comprehensive suite of features designed to optimise customer support. The platform includes an intuitive ticketing system to manage inquiries effectively, automated response capabilities to ensure faster resolution times, and robust analytics tools for performance tracking. Additionally, it fosters seamless collaboration among support team members, enabling them to work together efficiently to deliver exceptional service and enhance overall customer satisfaction.

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Customer reviews about SnapEngage

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4.5
Based on +200 reviews
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