UserVoice : Enhance Customer Engagement with Feedback Software
UserVoice: in summary
UserVoice is designed for businesses seeking to enhance customer engagement and streamline feedback processes. Ideal for customer-centric brands, it offers robust features like customisable feedback channels, in-depth analytics, and community forums, setting it apart from its competitors.
What are the main features of UserVoice?
Customisable Feedback Channels
UserVoice provides an array of customisable feedback channels that allow businesses to gather valuable insights directly from their audience. These channels facilitate seamless interaction and ensure no customer suggestion goes unnoticed. Key benefits include:
- Multiple feedback options tailored to business needs
- Easy integration with existing platforms
- Personalised user experiences
In-Depth Analytics
Gain a deeper understanding of customer needs with UserVoice’s in-depth analytics. This feature empowers businesses to make data-driven decisions by evaluating customer feedback comprehensively. Advantages include:
- Detailed reporting on customer sentiments
- Trend analysis to identify recurring themes
- Actionable insights for strategic implementation
Community Forums
Foster a sense of community with UserVoice’s community forums where customers can discuss ideas and vote on suggestions. This interactive platform helps businesses harness the power of collective feedback effectively. Features include:
- Public discussion boards for idea sharing
- Voting systems to prioritise suggestions
- Direct communication channels between users and businesses
UserVoice - UserVoice: Client Interface, lift problems, customer Community (Forum FAQ) 
UserVoice - UserVoice: Case Management, Secure Sockets Layer (SSL) Solution Management 
UserVoice - UserVoice: Auditing & Certification (SAS 70, ISO 27001/2, TRUSTe), Solution Management, Client Interface 
UserVoice - UserVoice: lift problems Basic knowledge (tutorials, demos), communications history 
UserVoice - UserVoice: Solution Management, Customer Profile, queue management UserVoice: its rates
Basic
US$499.00
/month /user
Premium
US$999.00
/month /user
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