eKomi is designed for businesses seeking to enhance customer engagement and trust through authenticated reviews and ratings. Targeting enterprises across various sectors, it offers key features like real-time analytics and customizable feedback integration, setting it apart in the market.

What are the main features of eKomi?

Seamless Integration and Customization

eKomi stands out with its ability to seamlessly integrate with existing systems, offering unmatched customisation options.

• Integrates with CRM and e-commerce platforms for effortless feedback collection.
• Customisable feedback forms to match brand identity and specific needs.
• Responsive design ensuring optimal display across devices.

Advanced Analytics and Reporting

Gain insightful analytics using eKomi to drive business decisions and enhance customer experience.

• Real-time analytics dashboard to monitor performance and trends.
• Detailed reporting tools that allow fine-tuning of products and services.
• Export data for further analysis and presentation.

Trusted Authentic Reviews

Empower your brand with authentic feedback from verified users, building customer trust and credibility.

• Collects verified reviews through multiple channels, ensuring genuine customer insights.
• Publishes reviews across platforms to enhance visibility and trust.
• Moderation services to uphold review authenticity and quality.

Enhanced Customer Engagement

Boost customer interaction and loyalty using tailored feedback programmes.

• Automated invitations to collect timely and relevant feedback post-purchase.
• Customisable follow-up emails to maintain customer relationships.
• Engagement functionalities such as Q&A and comment sections.