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Alternatives to TOPdesk

4.2
Based on +200 reviews

TOPdesk is a popular software solution, but there are several alternatives available in the market that offer similar features and functionalities. If you are looking for other options to consider, below is a list of recommended alternative tools that can serve as substitutes for TOPdesk.

TOPdesk is a popular software solution, but there are several alternatives available in the market that offer similar features and functionalities. If you are looking for other options to consider, below is a list of recommended alternative tools that can serve as substitutes for TOPdesk.

ManageEngine ADManager PlusPowerful Active Directory, Exchange & Microsoft 365 manager

4.5
Based on +200 reviews
Free versionFree trialFree demo

Paid version from US$595.00 /year

Consider ManageEngine ADManager Plus as a robust alternative to TOPdesk for efficient Active Directory management.

With ManageEngine ADManager Plus, you can streamline user provisioning, deprovisioning, and management processes without encountering the limitations frequently found in TOPdesk. Additionally, ADManager Plus offers comprehensive reporting, delegation capabilities, and automation tools to enhance productivity and security in your organization.

Read our analysis about ManageEngine ADManager Plus
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HiverTransform Gmail into a Helpdesk: Efficient & Easy!

4.7
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Consider Hiver as a powerful alternative to TOPdesk for seamless email management and collaboration.

With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using TOPdesk. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

Read our analysis about Hiver Benefits of Hiver

Email Delegation and Tracking

Shared Inbox for Team Collaboration

Enhanced Customer Support and Feedback Management

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Service HubInnovative Solution for Customer Service Excellence

No user review
Free versionFree trialFree demo

Pricing on request

Consider using Service Hub as a superior option to TOPdesk.

Service Hub offers a comprehensive set of features and functionalities that streamline customer service operations without the limitations experienced with TOPdesk. With Service Hub, you can efficiently manage customer support tickets, automate repetitive tasks, and gain valuable insights through advanced analytics tools.

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Help ScoutCustomer support software

4.4
Based on +200 reviews
Free versionFree trialFree demo

Paid version from US$15.00 /month

Consider using Help Scout as an alternative to TOPdesk.

Help Scout offers a user-friendly interface, robust ticketing system, and seamless integration with various platforms. It provides detailed reporting and analytics tools to track customer interactions effectively. Additionally, Help Scout allows for easy collaboration among team members and efficient management of customer queries. With its efficient workflow automation features, Help Scout streamlines customer support processes and ensures timely responses to customer inquiries.

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ManageEngine Servicedesk PlusComprehensive ITSM software for companies of all sizes

4.5
Based on +200 reviews
Free versionFree trialFree demo

Paid version from US$10.00 /month

Explore the enhanced capabilities of ManageEngine Servicedesk Plus, a robust solution designed to streamline your IT service management processes.

With ManageEngine Servicedesk Plus, you can enjoy a user-friendly interface, comprehensive ticketing system, and efficient asset management features, all without the limitations often experienced with TOPdesk. Say goodbye to issues with integration and reporting, as ManageEngine Servicedesk Plus offers seamless integration with other IT tools and a wide range of customisable reporting options to meet your specific needs.

Read our analysis about ManageEngine Servicedesk Plus Benefits of ManageEngine Servicedesk Plus

ITSM best practices

ITAM

Strong customer focus

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ManageEngine ADSelfServicePlusThe one-stop solution for all your identity security needs

4.6
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Introducing ManageEngine ADSelfServicePlus, a comprehensive self-service password management software to simplify user authentication and account management.

ManageEngine ADSelfServicePlus provides users with the ability to reset passwords, unlock accounts, and update personal information without IT intervention, similar to the capabilities of TOPdesk. Additionally, it offers multi-factor authentication and self-service directory updates for enhanced security and user experience.

Read our analysis about ManageEngine ADSelfServicePlus
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ManageEngine ADAudit PlusA Comprehensive Active Directory Audit Solution

4.3
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Consider ManageEngine ADAudit Plus as a reliable solution for your auditing needs, offering advanced features and functionalities compared to TOPdesk.

ManageEngine ADAudit Plus provides comprehensive auditing capabilities without the limitations found in TOPdesk. With real-time monitoring, detailed reports, and easy-to-use interface, ADAudit Plus ensures efficient tracking and management of all your IT resources.

Read our analysis about ManageEngine ADAudit Plus
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ManageEngine Log360The Leading SIEM Solution to Prevent IT Threats

4.5
Based on 142 reviews
Free versionFree trialFree demo

Pricing on request

Introducing ManageEngine Log360 as a comprehensive solution for log management and security information event management, offering a robust alternative to TOPdesk.

ManageEngine Log360 provides advanced features for log analysis, real-time monitoring, and threat detection, without the limitations often experienced with TOPdesk. With Log360, users can gain insights into network activities, secure critical data, and streamline compliance processes effectively.

Read our analysis about ManageEngine Log360 Benefits of ManageEngine Log360

Several tools in one + integrate it with other ManageEngine tools

Exploitable for business all sizes

Makes security easy with a scalable solution

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EventLog AnalyzerReal-Time Network Security Log Management

4.8
Based on 12 reviews
Free versionFree trialFree demo

Pricing on request

Consider using EventLog Analyzer as an alternative to TOPdesk.

EventLog Analyzer offers advanced features for log management and security information event management without the limitations found in TOPdesk. With EventLog Analyzer, you can easily centralise and monitor logs from various sources, detect security threats in real-time, and generate compliance reports effortlessly.

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Zoho AssistUser-friendly tool for businesses who need support or access

4.7
Based on +200 reviews
Free versionFree trialFree demo

Pricing on request

Consider using Zoho Assist as a reliable alternative to TOPdesk.

Zoho Assist offers a user-friendly interface, advanced features, and secure remote support solutions, without encountering the limitations often associated with TOPdesk. With Zoho Assist, users can enjoy smooth remote desktop access and control, file transfer capabilities, and collaboration tools for effective troubleshooting and support sessions.

Read our analysis about Zoho Assist Benefits of Zoho Assist

Remote control

Smooth interface

Compatible with other devices

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