What should you take away from the news this week? In this episode, we’re going to discover: companies tend to adopt conversational customer engagement tools, the junior marketer is the main factor changing the future of marketing, security is a challenge of cloud computing, and much more!
Let’s jump into it right now!
📱 80% of firms plan to implement conversational customer engagement
According to research by IDC’s Courtney Munroe in March 2022, nearly 80% of firms plan to implement conversational customer engagement in order to improve their relationship with the customer. Discover what companies do to have some ideas for your business in the article!
🚀 Junior marketers are driving customer experience innovation
According to a survey by Optimizely in April 2022, 50% of junior marketers are ready to use innovative techniques to optimize their customer experience. They are one of the main factors that will shape the new future of marketing. Discover their potential and why your business should hire them in the article!
☁️ Cloud computing dominates. But security is now the biggest challenge
Nowadays, cloud computing becomes the dominant model that companies tend to use in order to stock data and manage a new project. The more it is used, the more we should be careful about the security problem. Discover the reason why companies should take care of security and how to do that in the article!
🔧 Indeed: In-person work sees renewed interest
Indeed, one of the biggest work searching platforms has recently remarked an increase in work in-person demand. Some of the sectors concerned are food preparation and service, hospitality and tourism, retail sectors, etc. Discover some interesting insight in the article!
⚡ 5 trends driving the importance of understanding ESG (in accounting)
What does ESG mean? What does the recent ESG Symposium look like? What are the five drivers of ESG implementation? What’s next regarding ESG? What are 5 trends driving the importance of understanding ESG? You have the answer to all these questions in the article!