Simla.com is a comprehensive software solution designed to enhance CRM and eCommerce capabilities for small to medium-sized businesses. The platform integrates seamlessly with existing systems, offering powerful tools for customer management and sales optimisation, setting it apart from competitors with its robust automation and scalability.

What are the main features of Simla.com?

Enhanced Customer Management

This feature empowers businesses to manage customer interactions and data efficiently. It helps improve customer satisfaction and retention by simplifying communication and providing valuable insights.

• Contact Management: Easily store and access customer information.
• Interaction Tracking: Keep a log of all customer communications.
• Customer Segmentation: Categorise customers based on various criteria.

Seamless eCommerce Integration

Simla.com provides unparalleled eCommerce integration, streamlining operations and improving sales performance. It effortlessly connects with your existing systems to offer a unified solution.

• Multi-Channel Support: Manage sales across various platforms.
• Inventory Management: Monitor and update stock levels in real time.
• Order Processing: Automate and optimise the sales order workflow.

Advanced Automation Tools

Automate repetitive tasks with Simla.com's powerful automation tools, designed to improve efficiency and focus on strategic activities, reducing manual effort and errors.

• Email Automation: Schedule and customise emails based on triggers.
• Task Automation: Automatically assign tasks based on workflows.
• Trigger-Based Actions: Automate actions based on specific customer behaviours.