Alternatives to Freshdesk
A comprehensive Customer Service platform, offering ticketing, live chat, and knowledge base capabilities.
Service Hub stands out as a cutting-edge Customer Service software, providing businesses with a unified solution to handle service requests efficiently. It combines ticketing systems, live chat tools, and a comprehensive knowledge base, facilitating seamless interactions between businesses and their customers. It aids in streamlining support operations, ensuring quick and effective responses to enquiries, thereby improving overall customer satisfaction and loyalty.
Read our analysis about Service HubImprove customer experience with efficient support software that offers automation, ticket management, and self-service options.
Streamline your support process with Help Scout's automation features, including workflows and saved replies. Manage your tickets with ease and empower your customers with self-service options such as knowledge base articles and chatbots.
Read our analysis about Help ScoutPricing on request
Enhance your customer service experience with advanced software that streamlines communication and increases efficiency.
Our software offers a range of features including automated call routing, real-time reporting, and omnichannel support to ensure your customers receive the best service possible. With inContact, you can easily manage your customer interactions and improve your overall customer satisfaction.
Read our analysis about inContactPaid version from €75.00 /month
Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.
Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.
Read our analysis about Service CloudPricing on request
Streamline your customer interactions with a powerful CRM. Automate tasks, track leads, and analyze data to improve your sales process.
With this CRM software, you can centralize customer information, manage sales pipelines, and create custom reports to gain insights into your business. Its intuitive interface and automation features make it easy to use and improve your team's productivity.
Read our analysis about vtenextPricing on request
Streamline your customer support with efficient tools for ticket management, live chat, and knowledge base creation.
NewWaySERVICE offers a user-friendly interface with customisable workflows, automation options, and reporting features. Easily track and manage customer inquiries, provide quick resolutions with live chat, and create a comprehensive knowledge base to empower your customers.
Read our analysis about NewWaySERVICEPaid version from €49.00 /month
A customer support software that streamlines communication channels, automates routine tasks, and provides in-depth customer insights, ultimately improving customer satisfaction and retention.
With its intuitive interface, Zendesk allows businesses to manage multiple communication channels in one place, including email, chat, phone, and social media. The software also provides automation features such as ticket routing and canned responses to help agents work more efficiently.
Read our analysis about ZendeskPricing on request
Enhance your customer service experience with cutting-edge software that streamlines communication and boosts productivity.
Diabolocom offers a range of features including real-time call monitoring, automated call distribution, and intelligent call routing. With integrated CRM and ticketing systems, agents can access customer information and history, allowing for personalised and efficient support.
Read our analysis about DiabolocomPricing on request
Streamline customer support with powerful software that helps manage customer interactions and improve agent productivity.
With advanced features like call routing, IVR, and real-time reporting, this software optimizes customer experience and helps teams work more efficiently. Its intuitive interface and flexible integration options make it a top choice for businesses of all sizes.
Read our analysis about RingCentral Centre de ContactPaid version from US$9.00 /month
Streamline your customer support with an all-in-one solution. Manage tickets, chats, calls and social media from one place.
With LiveAgent, you can easily track and respond to customer inquiries through multiple channels. The software offers advanced features such as automated ticket distribution, real-time chat translation, and integrations with popular CRM tools. Plus, its user-friendly interface makes it easy to navigate and customize to fit your specific needs.
Read our analysis about LiveAgent