Alternatives to inContact

Service Hub stands out as a cutting-edge Customer Service software, providing businesses with a unified solution to handle service requests efficiently. It combines ticketing systems, live chat tools, and a comprehensive knowledge base, facilitating seamless interactions between businesses and their customers. It aids in streamlining support operations, ensuring quick and effective responses to enquiries, thereby improving overall customer satisfaction and loyalty.

Streamline your support process with Help Scout's automation features, including workflows and saved replies. Manage your tickets with ease and empower your customers with self-service options such as knowledge base articles and chatbots.

Smart Tribune is a customer service software that uses AI to improve your customer experience. With its automated responses, you can handle high volumes of inquiries quickly and accurately. Its real-time analytics allow you to track customer feedback and make data-driven decisions.

Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

Hexfit's user-friendly interface simplifies client management, supports customised programming, and facilitates communication between trainers and their clients.

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

With this CRM software, you can centralize customer information, manage sales pipelines, and create custom reports to gain insights into your business. Its intuitive interface and automation features make it easy to use and improve your team's productivity.

NewWaySERVICE offers a user-friendly interface with customisable workflows, automation options, and reporting features. Easily track and manage customer inquiries, provide quick resolutions with live chat, and create a comprehensive knowledge base to empower your customers.

With its intuitive interface, Zendesk allows businesses to manage multiple communication channels in one place, including email, chat, phone, and social media. The software also provides automation features such as ticket routing and canned responses to help agents work more efficiently.

Diabolocom offers a range of features including real-time call monitoring, automated call distribution, and intelligent call routing. With integrated CRM and ticketing systems, agents can access customer information and history, allowing for personalised and efficient support.