Sales & Customer Management Software

Our software offers a centralised platform to track customer interactions, monitor performance, and automate tasks. With customisable reporting and analytics, you can gain valuable insights to optimise customer success.

With Genesys PureCloud, businesses can easily manage customer interactions across multiple channels, including voice, email, chat, and social media. The software provides real-time analytics to track performance and improve customer satisfaction. Its automation features streamline workflows and reduce manual tasks, resulting in increased efficiency and cost savings.

Benefits of Genesys PureCloud

Native omnichannel platform

Speech-Enabled IVR

Workforce optimisation system

Our CRM software is designed to help businesses increase sales and build strong customer relationships. With features such as contact management, sales tracking, and task automation, you can streamline your processes and focus on growing your business. Say goodbye to manual data entry and hello to more time for meaningful customer interactions.

With advanced features like lead management, real-time analytics, and mobile access, this SaaS solution helps sales teams stay organised, focused and on track. Plus, the intuitive interface and easy integration make it easy to implement and use.

Forward allows you to store, access, and share patient records securely, while automating administrative tasks and facilitating communication between care teams. Its user-friendly interface and customisable templates make it easy to adapt to your practice's needs.

FundEngine helps businesses automate customer interactions, track leads, and optimise marketing campaigns. Its intuitive interface and customisable dashboards make it easy to manage customer data and improve engagement.

With its intuitive dashboard and powerful analytics, this software empowers businesses to proactively manage customer relationships. Its automation capabilities free up time for customer success teams to focus on building strong relationships, while its risk identification features enable teams to mitigate issues before they become major problems.

GaleForce CRM for Banking provides a comprehensive solution for managing customer interactions. Its intuitive interface allows for easy data organisation, while automation features help reduce manual workload. Track customer interactions to ensure a personalised experience.

Automate your booking process and reduce admin time. Set up custom booking rules, send automated emails and integrate with your website.

With advanced features like lead tracking, automated workflows, and custom reporting, this software helps businesses stay organised and focused on delivering exceptional customer experiences.

Benefits of Genesys

World Leader

The loyalty programme software provides an all-in-one solution for businesses to increase customer retention. With features such as customisable gift cards, points-based rewards, and targeted promotions, businesses can create a personalised experience for their customers, leading to increased loyalty and sales.

Gladly's customer service software offers a user-friendly interface, customizable workflows, and AI-powered insights to improve customer satisfaction. With Gladly, agents can easily manage multiple channels and collaborate with colleagues to provide seamless support.

Our software simplifies customer experience by providing a user-friendly platform for businesses to manage orders, payments, and rewards. From tracking customer preferences to sending personalized promotions, Gourmetmiles makes it easy to enhance customer satisfaction and loyalty.

With HappyFox, you can easily manage customer queries, automate repetitive tasks, and track performance with insightful reports. The software's intuitive interface and robust features make it a top choice for businesses looking to enhance their customer service experience.

With intuitive features like contact management, conversation tracking, and pipeline management, this software streamlines your CRM process. Say goodbye to scattered data and hello to a more organized approach to customer relationships.

With Help Desk Premier, you can customise ticket forms to capture essential customer information, set up SLAs to ensure timely responses, and collaborate with your team to resolve issues efficiently. Plus, real-time analytics and reporting give you insights into customer satisfaction and agent performance.

Improve customer satisfaction with Helpdesk Office. Assign tickets to agents, prioritise tasks, and offer self-service options. Use analytics to identify trends and improve support processes.

HelpDeskAdvanced offers a powerful set of features to simplify your support process. With automated ticket assignment, customisable workflows and in-depth reporting, your team can focus on delivering exceptional customer service.

Effortlessly manage customer queries with Help Desk software that offers real-time reporting, customisable branding and is mobile-responsive. Reduce response times and improve customer satisfaction with easy-to-use tools.

HESK's Help Desk software offers a user-friendly interface, multi-channel support, and powerful reporting tools. With HESK, you can automate repetitive tasks, categorise tickets, and customise fields to suit your business needs. The software also integrates with popular third-party apps and offers a mobile app for support on the go.