Top 8 alternatives to Sellsy for frictionless sales management
Sellsy is the French Swiss Army Knife for VSEs and SMEs : invoicing, CRM, marketing, all in one. On paper, the idea is appealing. But in practice? Many sales teams end up coming up against its functional limitations, its sometimes dated interface and its uneven customer service. As a result, they quickly look for a smoother, more flexible alternative to Sellsy, better suited to their business needs.
And it's easy to see why. With the evolution of sales processes, the rise of automation, the importance of real-time monitoring and seamless integration, the CRM software market has become more muscular. Today, there are more modern, mobile, sometimes more specialised and often more intuitive solutions.
👉 In this article, we've compared 8 high-performance software packages that offer real advanced features to drive your sales pipeline, refine your customer relations or manage your invoicing/accounting. Whether you're looking for a simple, comprehensive or ultra-customisable tool, there's an alternative to Sellsy for you.
What is Sellsy?
Sellsy is an all-in-one CRM software package designed to help small and medium-sized businesses manage their customer relations, invoicing, sales pipeline and marketing campaigns. Created in France, Sellsy's appeal lies in its promise to centralise essential sales management tools in a single, intuitive interface.
The core of Sellsy is based on four pillars:
- a CRM for tracking prospects and managing opportunities ;
- a complete invoicing module with online quotes, reminders and payments;
- marketing automation tools;
- analytical monitoring with customisable dashboards.
It also offers a mobile application, collaborative features for sales teams and integrations with tools such as Google Workspace, Outlook and Slack.
But despite its versatility, Sellsy does not always meet the expectations of the most demanding users...
Why consider an alternative to Sellsy?
A lack of customisation in business processes
One of the most common criticisms made by users concerns the software's limited flexibility. Sellsy shows its limitations as soon as you want to :
- adapt sales tunnels ;
- create customised automation rules
- or adjust fields and statuses to suit your own sales process.
The platform offers standard functions, but is sometimes inflexible for organisations with complex sales cycles or multi-product sales teams. This leads to tinkering, bypassing and wasting time....
Limited accounting functionality for more advanced needs
Sellsy has built-in invoicing and pre-accounting modules, but these are primarily geared towards sales management. For companies with more advanced accounting requirements, the software quickly shows its limitations.
As a result, some structures have to multiply the number of exports or rely on complementary tools, which complicates data flows and increases the risk of errors.
An ageing interface that slows adoption
Although Sellsy has undertaken a number of graphical overhauls, its interface is still sometimes considered to be 'dated' or not very intuitive when compared with current market standards. This has a direct impact on adoption by teams: a tool that is effective but not very user-friendly quickly becomes a brake rather than a lever.
What's more, certain functions are scattered across complex menus, lengthening the learning curve and undermining productivity. Yet today's users expect a fluid, responsive experience, with data accessible in real time.
Limits on automation and advanced reporting
While Sellsy covers the basics, its capabilities in terms of advanced automation and personalised reporting remain limited. For performance-oriented teams, this is a real problem.
We expect a modern CRM to offer dynamic automation scenarios, behaviour-based alerts and customised reports by channel, team or product. Sellsy, on the other hand, often requires the intervention of a developer or the addition of third-party modules to reach this level.
Customer support sometimes falls short of expectations
Customer service is a cornerstone of any SaaS tool, and Sellsy receives mixed feedback on this point. Some customers talk about good responsiveness, while others mention long lead times, support that is not very technical or responses that are not well adapted to complex cases.
When software becomes central to the management of sales, marketing or invoicing, the expectation is clear: get fast, efficient support, with concrete solutions. If this is not the case, it undermines confidence in the tool and prompts you to look for an alternative.
Comparative table of the 8 best alternatives to sellsy
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Pipedrive | Zoho CRM | Bitrix24 | noCRM | Salesforce Sales Cloud | Zendesk Sell |
|---|---|---|---|---|---|
| For companies with 1 to 5000 employees | For all companies | For companies with more than 1 employees | For companies with 1 to 250 employees | For companies with 2 to 250 employees | For companies with more than 1 employees |
| See software | See software | See software | See software | See software | See software |
| Learn more about Pipedrive | Learn more about Zoho CRM | Learn more about Bitrix24 | Learn more about noCRM | Learn more about Salesforce Sales Cloud | Learn more about Zendesk Sell |
Our selection of alternatives to sellsy
Axonaut
Axonaut is an all-in-one CRM and business management solution designed for VSEs and SMEs with between 5 and 50 employees, particularly in the consultancy and services sectors. It centralises customer relations, invoicing, estimates and even accounting, in an intuitive interface designed to save time for managers and administrative staff.
The tool stands out for its ability to automate time-consuming tasks (reminders, reconciliations, customer follow-up) and provide a clear view of sales activity without unnecessary complexity. Less suited to very large companies, Axonaut stands out for its simplicity and effectiveness in the field.
⚒️ What Axonaut offers to simplify your day-to-day administration:
- customisable sales dashboard for tracking opportunities ;
- automated invoicing with integrated reminders
- automatic bank synchronisation for smooth accounting follow-up;
- integrated CRM for centralising customer data and opportunities;
- Intuitive, easy-to-use interface, no technical training required;
- automation of recurring administrative tasks;
- responsive customer support, based in France.
Bitrix24
Bitrix24 is a true all-in-one hub for businesses looking to structure their sales processes, internal collaboration and customer relations. Halfway between a CRM and a productivity suite, it combines sales, team communication, automation and project management in a single platform.
Comprehensive but sometimes dense, Bitrix24 seduces with its wide range of functions and generous free offer, ideal for teams who want to test a robust tool before making a commitment. It is particularly suited to organisations looking to centralise their tools in a single ecosystem.
⚒️ Here's what Bitrix24 brings to the table to boost your productivity:
- Full CRM with visual sales pipeline, scoring and customer tracking ;
- advanced automation of sales, campaigns and tasks
- integrated project management with Gantt, Kanban and resource management;
- communication centre: chat, calls, emails, video conferences;
- customisable interface to suit your business needs
- numerous integrations: Mailchimp, Zoom, Zapier, etc.;
- free version with CRM functions, tasks, calendar, unlimited users;
- mobile application with access to all key functions.
Bitrix24
noCRM
noCRM breaks the mould of traditional CRM with an ultra-practical approach: here, there's less talking and more sales action. The tool is aimed at sales teams in hunting mode who want to concentrate on just one thing: turning prospects into customers.
Unlike traditional CRMs, which are often perceived as cumbersome or overly administrative, noCRM focuses on the active sales process, with a streamlined interface and a simple but effective workflow. Perfect for salespeople who want to track their leads on a daily basis without friction.
⚒️ Here are the highlights of noCRM for teams who want to get straight to the point:
- visual lead management: dynamic pipeline, drag-and-drop ;
- rapid creation of lead files from email, business card or LinkedIn;
- automated reminders so you never miss a follow-up;
- intuitive interface with no functional overload;
- activity reports and analysis of sales reps' performance ;
- customisation of pipeline stages according to your processes;
- key integrations: Google Workspace, Outlook, Slack, Zapier... ;
- mobile application for managing leads from anywhere.
noCRM
Pipedrive
Pipedrive is CRM software designed by salespeople for salespeople. Minimalist in its approach but formidably effective, it appeals to teams who want to keep a clear eye on their sales pipeline, while automating repetitive tasks. The emphasis is on ease of use, with a quick learning curve and an intuitive interface that encourages action.
Its strong point? A real focus on sales performance, without getting lost in superfluous modules. Pipedrive is ideal for growing companies that want to structure their prospecting, track their deals and save time.
⚒️ Here's what Pipedrive has to offer to boost your sales on a daily basis:
- a customisable, easy-to-use visual pipeline;
- intelligent automation: reminders, task creation, milestone updates, etc;
- clear dashboards with reports on performance and forecasts;
- tracking of emails, calls, appointments and activities;
- synchronisation with Google, Outlook and over 350 integrations;
- fine-grained customer data management with full history;
- full mobile functionality so you can work wherever you are;
- rich marketplace to extend possibilities: forms, AI, chat, etc.
Pipedrive
Sage 50
Sage 50 is not a CRM in the strict sense of the word, but a sales and accounts management software package used by many small businesses. It is becoming a credible alternative to Sellsy for those looking above all to centralise invoicing, quotes, accounting and customer follow-up, without necessarily wanting a sales CRM.
Its strength? A solid base for managing financial flows, with reliable tools for monitoring cash flow, creating reports, and seamless integration with accounting. Less pipeline-oriented, but very well suited to management-oriented companies.
⚒️ What Sage 50 enables you to manage effectively :
- complete invoicing: quotes, invoices, credit notes, payments ;
- customer and supplier tracking, transaction history ;
- integrated accounting: VAT, balance sheet, journals, bank reconciliations, etc;
- automated entries and reconciliations ;
- customisable financial dashboards ;
- French tax compliance with regulatory updates;
- secure , multi-user cloud access;
- well-established Sage support in France.
Salesforce
Salesforce Sales Cloud is the CRM behemoth. Highly customisable and infinitely scalable, it's a customer management platform that can be adapted to virtually any organisation: from ambitious SMEs to major international accounts. The tool stands out for its functional depth and its unrivalled ecosystem of applications.
It's a strategic choice for companies that want to structure their entire sales cycle, automate on a large scale and have a 360° view of their customers. Provided they have the internal resources (or partners) to deploy it effectively.
⚒️ Here's what Salesforce has to offer to manage complex sales:
- CRM that can be fully customised to suit your business and workflows;
- powerful Salesforce Flow automations, triggers, business rules ;
- advanced analysis tools with interactive dashboards;
- multi-pipeline, team, territory and channel management;
- native integration with thousands of apps via the AppExchange;
- add-on modules: customer service, cloud marketing, CPQ, etc. ;
- Embedded AI (Einstein) for scoring, forecasting and recommendations;
- professional mobile application, on a par with the desktop tool.
Salesforce Sales Cloud
Zendesk Sell
Zendesk Sell (formerly Base CRM) is the CRM tool developed by the Zendesk team, well known for its customer support solutions. This software focuses on sales efficiency, with a modern, fluid interface designed to help salespeople track their opportunities without distraction.
Less dense than Salesforce, more structured than a simple contact CRM, Zendesk Sell shines for its ease of adoption and its sales-action-analysis focus. Ideal for teams who want to get straight to the point, without sacrificing performance analysis.
⚒️ What Zendesk Sell brings to sales teams looking for clarity:
- customisable sales pipeline with deal prioritisation ;
- real-time activity monitoring: calls, emails, tasks, appointments, etc;
- dynamic, results-oriented reports and dashboards;
- integrated prospecting tools with lead scoring;
- native synchronisation with Zendesk Support for a complete customer view;
- automated follow-up and follow-up tasks;
- various integrations: Slack, G Suite, Mailchimp, etc. ;
- ergonomic mobile application for salespeople on the move.
Zendesk Sell
Zoho CRM
Zoho CRM is one of the most popular alternatives to Sellsy on the international market. Versatile, customisable and very affordable, it is aimed at both very small businesses and large organisations, with a modular approach and a wide range of features.
Zoho CRM's strength lies in its balance between functional richness and ease of use. It enables you to structure your sales, automate your processes and monitor your customer relationships in fine detail. All with a clear interface, and native integrations with the Zoho ecosystem and many other tools.
⚒️ Here's what Zoho CRM has to offer for performance management:
- complete management of the sales cycle: leads, contacts, opportunities, accounts ;
- task automation and personalised reminders
- analysis and reporting tools with interactive dashboards;
- advanced customisation: fields, modules, business rules, etc;
- artificial intelligence (Zia) for predictions and recommendations;
- rich integrations with over 300 SaaS tools;
- full mobile application with customer geolocation;
- excellent value for money, suitable for small organisations.
Zoho CRM
Summary table of the best alternatives to Sellsy
| Software | Target user | Key benefits | Entry price |
| Axonaut | French SMEs | Intuitive interface, CRM + invoicing + HR, simple automations | From €34.99/month |
| Bitrix24 | SMEs / hybrid teams | All-in-one suite (CRM, tasks, comm), generous free version | Free offer |
| noCRM | Sales hunters / small B2B teams | Simplified pipeline, rapid lead generation, excellent for direct prospecting | From €11/month |
| Pipedrive | Performance-oriented SMEs | Visual CRM, simple automation, very quick to learn | From €14/month |
| Sage 50 | Financial management for SMEs | Invoicing + accounting, integrated customer tracking, FR tax compliant | From €20/month |
| Salesforce | SMEs / large companies / scale-ups | Extreme customisation, powerful ecosystem, embedded AI | Free offer |
| Zendesk Sell | Sales teams and customer support | Fluid pipeline, integration with Zendesk Support, ease of use | From €19/month |
| Zoho CRM | Small businesses / SMEs / international companies | Highly customisable, good value for money, integrated AI | From €14/month |
Criteria to consider when choosing an alternative to Sellsy
Before changing CRM, it's best to ask the right questions. Here are the key criteria for choosing a solution that's really right for your business:
- Does the tool cover your business needs? CRM, invoicing, accounting, reporting, automation... ;
- Ease of use: the interface must be intuitive for the whole team, even without advanced training;
- customisation: can you adapt the fields, processes and dashboards to your organisation?
- automation and time-saving: can the tool trigger actions without manual intervention?
- integration: does the CRM connect easily to your existing tools (emailing, accounting, support, etc.)?
- customer support: in the event of a problem, can you count on responsive, competent and local support?
- scalability: can the solution support your growth without becoming too expensive or inflexible?
- total cost: is the pricing transparent? Are there any hidden costs associated with modules, users or integrations?
- mobility: does a mobile application provide seamless access to data on the move?
- data security: are RGPD standards and security protocols being respected?
Do better than Sellsy: switch to a CRM that's really tailored to you
Changing CRM software isn't just a question of functionality, it's a strategic choice for the whole company. If Sellsy no longer fits in with your processes, your tools or the reality of your sales team, it's time to look elsewhere.
The alternatives we've presented cover a broad spectrum of needs: from the simplicity of Axonaut to the power of Salesforce, via the mobility of Pipedrive and the modularity of Zoho CRM. It's no longer a question of finding an equivalent, but a solution that's more agile, more modern, and above all aligned with your business objectives.
🧠 Take the time to identify your priorities, test, compare... and choose a tool that will save you time, track your performance in real time and create real opportunities.
Article translated from French